Terms of service

Terms of Service

Welcome to Nubillea. These Terms of Service govern your use of our website and any purchases made through our online store.

By visiting our website or purchasing from Nubillea, you agree to these Terms of Service. Please read them carefully before placing an order.

1. Our Store

Nubillea is an online fashion retailer offering clothing and related products to customers through our website.

Product availability, colours, sizing and specifications may vary. We make every reasonable effort to display our products accurately, but colours may appear slightly different depending on your device or screen.

2. Orders

By placing an order with Nubillea, you confirm that the information you provide is accurate and that you are authorised to use the payment method selected.

We reserve the right to refuse or cancel an order where necessary, including in cases of suspected fraud, incorrect pricing, product unavailability or incorrect customer information.

If we cancel an order after payment has been received, the appropriate refund will be issued.

3. Prices and Payment

Prices displayed on our website are shown in the currency indicated at checkout.

Payment must be completed using one of the payment methods available at checkout. Available payment options may vary depending on your location.

Prices, promotions and product availability may change without notice.

4. Shipping and Delivery

Nubillea works with third-party suppliers, fulfilment partners and shipping carriers to deliver orders.

Delivery times shown on our website are estimates and are not guaranteed. International orders may experience delays caused by customs, local postal services, shipping carriers or other circumstances outside our control.

Customers are responsible for providing a complete and accurate delivery address.

Please refer to our Shipping Policy for further information.

5. Returns, Damaged or Incorrect Items

Our returns and refunds are governed by our Returns & Refunds Policy.

If an item arrives damaged, defective or incorrect, please contact us within 5 days of delivery and provide clear photographs of the issue.

Do not return an item to the address shown on the shipping label unless Nubillea has specifically instructed you to do so.

6. Product Sizing

Customers are responsible for checking the product description and available size information before ordering.

Sizing may vary between products and suppliers. Where measurements or a size guide are provided, we recommend checking them carefully before completing your purchase.

7. Customs and Import Charges

International orders may be subject to customs duties, taxes or import charges imposed by the destination country.

Where applicable, these charges are the responsibility of the customer unless otherwise stated at checkout.

Nubillea is not responsible for delays caused by customs authorities.

8. Intellectual Property

The Nubillea name, branding, website content, graphics and other original material on this website may not be copied, reproduced or used commercially without permission.

Third-party product images, trademarks and other materials remain the property of their respective owners.

9. Third-Party Services

Our store may use third-party services for areas including ecommerce, payment processing, fulfilment, shipping and other business functions.

Your use of certain services may also be subject to the terms and policies of those third-party providers.

10. Website Use

You must not use our website for unlawful or fraudulent purposes, attempt to interfere with its operation, introduce malicious software, or misuse any part of the service.

We reserve the right to restrict access where we reasonably believe the website or our services are being misused.

11. Limitation of Liability

To the extent permitted by applicable law, Nubillea will not be responsible for indirect or consequential losses arising from use of our website, products or services.

Nothing in these Terms excludes or limits any consumer rights or other rights that cannot legally be excluded or limited.

12. Privacy

Your personal information is handled in accordance with our Privacy Policy.

13. Changes to These Terms

We may update these Terms of Service when necessary to reflect changes to our store, services or legal requirements.

The version published on our website will be the current version.

14. Contact Us

Questions about these Terms of Service or an order can be sent to:

Nubillea
support@nubillea.com